Pactera EDGE, a global provider of technology and digital platform services is looking Junior Fraud Operations Analyst. The core responsibility of this role is to analyze data and evaluate global events flagged for review by established HIT risk strategies, with the purpose of identifying and mitigating fraud attacks on client's ecommerce businesses and customers. 

The Fraud Operations Analyst is expected to adhere to numerous platform-wide Key Performance Indicators (KPIs) to ensure decisions are made balancing factors such as risk tolerance and customer experience.

This role requires rotating shifts with possible weekend and public holiday work and strong English fluent speaking, written and reading skills.

Experience and technical skills:

• Some year experience with e-commerce & card-not-present environments (or similar) or customer service / support environments (or similar).

• Some year experience analysing large amounts of data, working on reports and strong acumen for data.

• Some capabilities in Microsoft products, particularly Excel, is a plus.

• Knowledge and experience with analysis and fraud prevention is a plus.

• Experience with statistical analysis and application development are a plus. 

People Management

The job holder has no people management responsibility. However, he/she is expected to consult, train and advise the colleagues in matters regarding work-related duties and performance for their function. Working closely with the current team is crucial to the success of this candidate. 

Travel

Travel will be required on an occasional basis

Location: Remote

Job Type: Full time Employee